In office 365 sometimes you need to set that people outside the organization want to send emails to group. This group may be created manually or by migration in Exchange online. By default the option is off but we have to change settings from following path; Go to Office 365 Admin Portal than go to Group section and from right pane choose option "Let people outside your organization send email to this group" button to drag it to right and set as "ON" which is looking "OFF" highlighted in image below;
If you have any query please let me know.
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